Publication date: December 3, 2019.
The Operator is a Personal Data Controller within the meaning of the provisions of the General Data Protection Regulation of the European Union (GDPR).
2.1. Transfer of the personal data of the User to the Operator is voluntary.
2.4. The Operator does not verify the accuracy of the personal data provided by the User.
3.3. The Operator protects the data that is automatically transmitted during the viewing of advertising blocks and when visiting pages on which a statistical script of the system is set up ("pixel"):
This data is collected automatically, the sending of this data can be prevented by disabling cookies in the browser in which the Website is opened.
3.3.1. Disabling cookies may result in inability to access parts of the Website that require authorization.
3.3.2. The Operator collects statistics about Users' IP addresses. This information is used to identify and solve technical problems, to control the legality of the financial payments effected.
3.5. In order to fulfill the Order, the Operator has the right to request additional information from the User, which may include confidential personal data, in particular the information about the state of health.
3.6. If the User makes air tickets reservations and/or purchases additional services on behalf of third parties or for third parties, the Operator collects, processes and transfers personal data and the information provided by the User about these third parties on the same terms as it collects, processes and transfers the personal data and information about the User. At the same time, by providing personal data and information about third parties, the User confirms that these persons are aware of these terms, understand the consequences of these actions and express full and unconditional consent to the collection, processing, storage and transfer of their personal data.
4.1. User's Personal Data can be used by the Operator in order to:
4.2. The provision of the Operator's services is impossible without the provision of all necessary personal data by the User.
5.1. During registration/authorization, including by means of social networks, the User is required to provide the following personal data:
5.2. When subscribing to the newsletter, the User is requested to provide the following personal data:
5.3. When booking/purchasing an air or railway ticket or a hotel (hereinafter the Services) or additional services, the User is requested to provide the following personal data:
This information is necessary for the provision of Services or additional services in order to further identify the User as a passenger.
5.4. When placing an Order for the Services, an account\personal profile of the User is created automatically. In the future, when logging into your personal profile, your activity on the Operator's website will be tracked and linked to the User account.
5.5. When the User downloads and uses the existing or future mobile applications of the Operator, the Operator will receive a unique device identifier, and all information about the User's activities will be linked to this unique device. Moreover, the Operator may monitor and collect data on the use of applications – for example, the date and time when the application on the User's device accesses the Operator's servers and what information and files have been downloaded to the application, and this information may be linked to the User's account.
5.6. The Operator also collects information about the User off-line, for example, when the User calls the Support Service.
5.7. The operator collects information about the type of the browser and device through the User's device, such as hardware (MAC) address, computer type, screen resolution, name and version of the operating system, manufacturer and model of the device, language, type and version of the web browser.
5.10. When a User uses the Website, the IP address of the User's device is automatically identified and registered in the server log files, as well as the time of the User's visit of the Website and its specific pages.
6.1. The processing of personal data of the User is carried out without limitation of time, in any lawful way, including in personal data information systems by automatic means or without using such means.
6.2. The User agrees that the Operator has the right to transfer personal data to third parties, in particular to:
6.3. User's Personal Data can be transferred to authorized state bodies only on the grounds and in the manner provided for by the legislation of the Russian Federation.
6.4. In case of loss or disclosure of personal data, the Operator informs the User about the loss or disclosure of personal data.
6.5. The Operator shall take the necessary organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
6.6. The Operator jointly with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
7.1. The User undertakes to:
7.2. The Operator undertakes to:
8.2. In case of loss or disclosure of the Confidential Information, the Operator shall not be liable if such Confidential Information:
9.1. As an air ticket sales agent, the Operator transfers personal data to providers of the Services and additional services located around the world in order to perform its function. In this regard, Personal Data of the Users may be stored and processed in any country where the Operator has representative offices, or in which the Operator involves providers of the Services and additional services.
9.2. By using the Website the User consents to the transfer of the Personal Data outside the country of residence of the User to other countries, where other laws on the protection of information, different from the laws of the country of residence of the User, may apply.
11.1. "AWAD Ticket" LLC is a legal entity established and operating in accordance with the legislation of the Russian Federation and registered at: 115114, Moscow, Derbenevskaya Embankment, 7, building 12, floor 2
OGRN (Primary State Registration Number): 1097746010724